ION Total PA Glow - Frequently Asked Questions

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Total PA GlowThe ION Total PA Glow is everything you need in an all-in-one PA system: A 400-watt system driving a 15-inch woofer and 1-inch tweeter cover even the largest spaces with clear, vibrant sound. It has an illuminating woofer to bring a dynamic look to your event.  The Total PA Glow also features a multi-channel mixer with Master volume control and XLR inputs to maximize sound quality, along with an echo feature for the microphone. You can also wirelessly stream music from any Bluetooth® device, use the built-in music player to read music files using the USB port or SD card slot or take advantage of the onboard FM radio with 30 presets. This article answers some popular questions about the features and functionality of the ION Total PA Glow.  


Frequently Asked Questions

What comes with the Total PA Glow?

The contents of the box are as follows:

  • Total PA Glow
  • Microphone with cable 
  • Telescoping speaker stand
  • Remote control
  • Power cable (IEC)
  • Quickstart guide
  • Saftey instructions & Warranty information booklet


Can I connect a second speaker to this one?

Yes! Use an XLR cable to connect the Mix OUT of the main speaker to the XLR In on the second speaker. The second speaker will receive the same signal as the first speaker. Use the Aux Input Volume knob to set the level of the second speaker. 


What functions are available on the remote control for the Total PA Glow?

The remote that comes along with the Total PA Glow will allow for EQ settings, as well as selecting modes and volume levels.


How can I change the color of the speaker?

On the rear panel of the Total PA Glow, there is a Light Mode Button. Select this to toggle through the color cycle, beat sync, and off modes.


How loud is the speaker?

Total PA Glow contains a 15" woofer and 1" Tweeter allowing for 400W of peak power for a big, powerful sound.


Does this have vocal effects?

Yes, the Total PA Glow features an Echo effect for the microphone inputs. Use the knob labeled Mic Echo on the control panel to increase or decrease the effect. 


What music files does this support? 

The Total PA Glow supports the following files.

  • MP3
  • WAV (16-bit/44.1)
  • WMA


Does the USB port charge my devices?

No, the USB port is not a charging port. It is for USB thumb drives only.


I'm having difficulty pairing my Bluetooth device to Total PA Glow. Am I doing something wrong?

We've put together a handy guide to help you if you're having difficulty pairing your Bluetooth device with Total PA Glow. Visit our article, Bluetooth Pairing - Tips and Troubleshooting, for some helpful tips and tricks.


There is a hissing noise coming from my Total PA Glow. What can I do to prevent this?

The Total PA Glow is a 400 Watt powered PA speaker capable of reaching large audiences over a wide distance.  Any PA speaker of this type will produce some amount of hiss when turned up. This is normal.

If the noise seems too loud, this may be because the level of the incoming audio source is too low, and the speaker output is turned up higher to compensate. This is a common mistake in live sound and is easy to remedy by correcting a few levels and settings. 

The solution is to appropriately increase the volume of the incoming audio so that it is as loud as possible (without clipping) before coming into the speaker to be amplified.  With CD/MP3/Bluetooth music playback, it means turning up the playback device.  With microphones and other audio sources, it means moving the mic closer to the performer or turning up the instrument.  

This process of properly adjusting signal levels to prevent the introduction of noise is called Gain Staging. Read our guide here to learn more about the Gain Staging process.


I get feedback when I use the microphone. How can I prevent this?

There are a few easy steps you can take that can help reduce the likelihood of feedback.  Check out the following article to learn more:  


The sound is coming out distorted. What is happening and how can I fix it?

If the sound of your Total PA Glow is coming out distorted, try lowering the volume control of your sound sources - such as your iPod or iPhone. Also, try reducing the overall volume of the Total PA Glow.

If you continue to experience sound issues after following the suggested steps above, you may want to contract ION Tech Support.



Further Technical Support 

Whether you are a customer or dealer, if you already own an ION product, or if you just have pre-sales questions, the experienced ION technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.



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