ION Audio Total PA - Frequently Asked Questions

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Total PA3The Total PA is exactly that—a complete self-contained sound system plus a multi-source music player that together provide incredible audio reproduction, wherever your adventures take you.  This article walks through a number of Frequently Asked Questions about the ION Audio Total PA.

 

Frequently Asked Questions

 

How do I connect with Bluetooth?

  1. Turn on your Bluetooth device.
  2. Power on the Total PA.
  3. Select Bluetooth mode using the Mode button and the Total PA will go into pairing mode to search for any available Bluetooth devices.
  4. Navigate to your Bluetooth device's setup screen, find Total PA, and connect.
    Note: Users should consider updating their device's OS if experiencing trouble with pairing or playing music.
  5. To disconnect pairing, turn off Bluetooth on your device or select "forget this device" from your device.
    Note: Maximum range will be achieved when using devices with Bluetooth 4.0.

 

How far is the Bluetooth range?

The range of the Bluetooth connection of the Total PA is up to 100 feet - as long as the transmitting audio source is not moving around, there are no obstructions between the audio source and the Total PA, and it is not in a pocket or covered in any way.  The range can be also be affected by the Bluetooth chipset in the audio source as well.

 

Does the Total PA include a remote control?

Yes.  The included wireless remote can control Playback, Pause, Next, Back, Volume, EQ, and more.  For more information on the functions the remote can control, see p. 6 in the ION Total PA Quickstart Guide.

ion total pa remote

How loud can it get?

The Total PA contains a 15" woofer and 1" Tweeter allowing for 300W of peak power for a big, powerful sound.

 

Can I use the physical input and Bluetooth at the same time?

Yes!  Both the audio from a Bluetooth connected device and a physical input can play at the same time.

 

There is a hissing noise coming from my Total PA. What can I do to prevent this?

The Total PA is a 300 Watt powered PA speaker capable of reaching large audiences over a wide distance.  Any PA speaker of this type will produce some amount of normal hiss when turned up.  

The Total PA’s noise characteristics are excellent good compared to similar products in the market. If the speaker is hissing noticeably, it is turned up too high for the given listening environment:

 

  • A high volume setting appropriate for close or quiet listening will not produce objectionable noise.
  • The most common cause for objectionable noise is turning up the speaker too high to compensate for an incoming audio source that is too quiet. 
  • This is a common mistake in live sound, and is easy remedy with correct settings and setup. 

 

The solution is to appropriately increase volume of the incoming audio so that it is as loud as possible (without clipping) before coming into the speaker to be amplified.  With CD/MP3/Bluetooth music playback, it means turning up the playback device.  With microphones and other audio sources, it means moving the mic closer to the speaker/performer or turning up the instrument.  

This process of properly adjusting signal levels to prevent the introduction of noise is called Gain Staging.

 

Will the USB port charge my phone?

The included USB port is intended for use with a flash drive to play back audio files and does not provide a charging source for any USB connected devices.

 

I get feedback when I use a microphone.   How can I prevent this?

There are a few easy steps you can take that can help reduce the likelihood of feedback.  Check out the following article to learn more:

 

I'm having difficulty pairing my Bluetooth device to Total PA. Am I doing something wrong?

We've put together a handy guide to help you if you're having difficulty pairing your Bluetooth device to Total PA. Visit our article, Bluetooth Pairing - Tips and Troubleshooting, for some helpful tips and tricks.

 

Further Technical Support

Whether you are a customer or dealer, if you already own a ION product, or if you just have pre-sales questions, the experienced ION technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.

 

 

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