All DAWS need to be cleaned out once in a while. Luckily, there's an easy way to fix most cryptic error messages that may arise in Pro Tools, including Pro Tools Express Akai Professional/M-Audio Edition. This guide will walk you through deleting your Pro Tools preferences on both PC and Mac.
- Click the Start Menu and click on Computer.
- Locate C:\Program Files (x86)\Avid\Pro Tools\Databases\Unicode and delete the Volumes folder.
- Locate C:\Program Files (x86)\Avid\Pro Tools\DAE\DAE Prefs and delete it.
- Click the Start Menu once again. In the search field, type "%appdata%". This will bring up a folder called titled Roaming. Click on it.
- Go to Roaming\Avid\Pro Tools and delete the remaining files.
- Restart your computer.
Open the Finder and locate Macintosh HD\Library\Application Support\Avid\Pro Tools\Databases\Unicode\Volumes. Delete the contents of this folder.
- Locate Macindtosh HD\Library\Preferences. Delete the following files -
DAE Prefs (folder)
Pro Tools Preferences
- Empty the Trash and restart your computer.