ION Audio Classic LP - Frequently Asked Questions

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ion classicLP main3The Classic LP is an easy to use turntable that can convert vinyl audio into your computer very easily with the included software. This article walks through a number of frequently asked questions about the Classic LP.

 

Frequently Asked Questions

 

 

Where can I order a new stylus. Where can I get one?

The Classic LP utilizes a high-quality Audio Technica AT3600L stylus and magnetic cartridge which can be found at various third-party retail locations online.  They can also be ordered directly from ION Audio by e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

How do I use this with my computer?

Use this link to bring you to a walk through of the software and computer setup: http://www.ionaudio.com/usb-turntable-and-cassette-faq 

 

How do I connect this to my home stereo?

If you have connected speakers to the Classic LP using the RCA Audio Output connections, do NOT connect the RCA cables to a Phono input as this could damage your speakers.  Ensure that you connect them to a line-level input such as AUXCD, or TAPE.  

 

Is the belt replaceable?

Yes! For details on how to change or re-attach your turntable belt, see this guide.

 

What speed records can this play?

This turntable can playback 33 / 45 / 78. There is a switch that controls the RPM of the turntable platter.

 

Will this work on a PC & Mac?

The Classic LP is compatible with both Windows and Mac computers out of the box. 

 

Is this powered by a USB port?

No.  The Classic LP is powered with the included 12V DC 1A pin-positive power supply.

 

My record is skipping, what should I do?

If the record is skipping, try cleaning the record directly using standard LP cleaning techniques. For some materials that can help with the cleaning of your vinyl, you can find the VINYL ALIVE Record Cleaning Kit on the ION Audio website. If the record continues to skip, consider replacing the stylus by following the steps suggested here.

 

Why does my turntable move when I push on it?

This is normal!  The turntable mechanism base, platter & tonearm are engineered to float above the wood platform on isolation mountings to allow you to play music through the built-in speakers without feedback.

 

Where can I get further technical support?

Whether you are a customer or dealer, if you already own a ION product, or if you just have pre-sales questions, the experienced ION technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.

  • www.ionaudio.com/support
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