ION Audio House Party - Frequently Asked Questions

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ion house party main3The ION Audio House Party is the easiest and most portable way to create an instant dance party anywhere. This flexible all-in-one sound system will amplify almost anything—iPad, iPhone, iPod, Android devices, microphones, and instruments.  For further information on some frequently asked questions about this product, check out this article!

 

Frequently Asked Questions

 

Is the House Party battery operated?

The ION Audio House Party IPA18D is powered by a 12V DC 3A pin-positive switching power supply and is not powered by a battery.  To obtain a replacement power supply, contact ION Audio Tech Support.  

The ION Audio House Party IPA18L has an attached power cable

 

Do the lights react to the audio?

Yes!  The lights react to the audio from your Bluetooth device as well as from the mic input on the front of the device.  This light reaction to audio is set for optimal performance when the volume from your Bluetooth-connected device is set between 50 - 75%.

 

How bright are the dome lights?

In order to have a great party, you need bright lights.  Avoid staring directly into the dome lights to avoid hurting your eyes in any way.  It is recommended to turn Light Mode off when not in use.

 

How far can the Bluetooth connection go?

The range of the Bluetooth connection of the House Party is up to 100 feet - as long as the transmitting audio source is not moving around, there are no obstructions between the audio source and the House Party, and it is not in a pocket or covered in any way.  The range can be also be affected by the Bluetooth chipset in the audio source as well.

 

What do I do if my Bluetooth device is not connecting?

If you need assistance getting your Bluetooth device connected to the ION House Party, make sure to check out our video guide below:

 

The sound is coming out distorted.  What is happening and how can I fix it?

If the sound from your House Party is coming out distorted, try lowering the volume control of your sound source - such as your iPod, iPhone, or Android device.  Also, try reducing the overall volume of the House Party.

If you continue to experience sound issues after following the steps suggested above, you may want to contact ION Audio Tech Support.

 

I get feedback when I use a microphone. How can I prevent this?

There are a few easy steps you can take that can help reduce the likelihood of feedback.  Check out the following article to learn more:

 

Can the House Party be used in a foreign country?

The power supply that comes with the House Party IPA18D is a 12V DC 3A pin-positive switching power supply, so it can be used in foreign countries with the proper prong adapters. You can also contact ION Audio Tech Support to see if there are in-stock power supplies for the country of choice.

The IPA18L uses a fixed power cable, and is not compatible with different AC power voltages found in other regions.

 

Do I have House Party IPA18D or House Party IPA18L?

House Party IPA18L has an attached power cable, House Party IPA18D is powered by a separate 12V DC 3A pin-positive switching power supply.

 

Technical Support & Warranty Service

Whether you are a customer or dealer, if you already own an ION product, or if you just have pre-sales questions, the experienced ION technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.

 

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