Alesis SamplePad Pro - Frequently Asked Questions

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alesis samplepadpro3 mainSamplePad Pro is the all-in-one percussion instrument that knows no bounds.  It is everything you’re looking for in a pad-based instrument and more.  This article walks through a number of Frequently Asked Questions abut the SamplePad Pro.

 

 

Frequently Asked Questions

 

 

Can I add more pads to the SamplePad Pro?

Yes!  There are two inputs on the rear designed specifically for additional pads to be connected.  The PAD 1 1/4" input allows for a standard dual-zone pad to be connected and the PAD 2 1/4" input allows for a standard single-zone pad to be connected.  This is also in addition to additional inputs for a kick pedal, a hi-hat pedal, and a footswitch, allowing for a transformation into a full-blown electronic drum kit for the on-the-go performer.

 

Will my SD card work?

The SamplePad Pro will function as expected with most major brand SD or SDHC cards with a capacity of up to 32 GB in size.  The audio files must be located on the root directory of the card and not in any folders.  The max number of files that can be located in the root directory is 512.

 

What format should my audio files be?

The samples files must be 16-bit, mono or stereo .WAV files with a sample rate of 48K, 44.1K, 32K, 22.05K, or 11.025K.

  • The .WAV file must be located in the root (main) directory of the card and not in any folders.
  • We recommend formatting your SD card to a FAT32 file system (if it is not already) and naming your sample files according to this format. Basically, this means:
    • Do not use these characters: " * / \ : < > ? |
    • Do not use spaces.
    • Limit your file name to 8 characters (excluding the file extension, ".WAV").
  • You can assign up to 48 MB worth of samples per kit (the sample library on your SD card can be larger, of course). Also, please note that a sample's size will be rounded up when loaded (e.g., a 2.1 MB sample on the SD card will be treated as a 3 MB sample when it is assigned to a pad).
  • The max number of files that can be located in the root directory is 512.

 

Some of my WAV audio files are not loading correctly? Why? What can I do?

When exporting WAV files from certain Digital Audio Workstations (DAWs) such as Avid Pro Tools and Steinberg Cubase, extra information is added to the exported file that sometimes causes the WAV file to not read correctly.

Alesis has provided a firmware update for the SamplePad Pro to ensure that these type of WAV files are able to read correctly and function as expected.

To obtain the firmware update and installation instructions, visit the Alesis SamplePad Pro product page and choose the Docs & Downloads tab, or you can download the firmware directly from this link

 

Can I assign more than one sound to a single pad?

Yes.  The Alesis SamplePad has a feature called Velocity Layers.  The Velocity Layer feature allows for up to 2 samples (referred to as Layers) per 1 pad or trigger input. The 2 Layers are referred to as A and B and they can only be accessed if you are using samples from a SD card (Loc: Card).

A velocity range setting (shown as Vel: 000-127) can be set for each of these layers, so that each sample will only trigger when a pad or external trigger is struck with that velocity amount. If multiple layers are set to the same velocity range on a pad or external trigger input, they will both trigger at the same time when the pad or external trigger is struck.

 

Why do I get a 'buzzing' sound when playing loops on multiple pads?

Alesis has provided a firmware update for the SamplePad Pro to ensure that samples on multiple pads that are set to Loop mode as well as set to the same Mute Group function as expected.

To obtain the firmware update and installation instructions, visit the Alesis SamplePad Pro product page and choose the Docs & Downloads tab, or you can download the firmware directly from this link

 

What kind of pedal do I need for the kick and hi-hat inputs?

For the kick input, you can use a momentary, non-latching footswitch (such as a sustain pedal) or a velocity-sensitive pad or kick trigger. Simply connect the kick trigger or footswitch using a ¼” TS cable, and adjust the input to SWITCH if you are using a footswitch, or TRIGGER if you are using a velocity-sensitive pedal or velocity sensitive kick trigger.

For the hi-hat input, you can use a momentary, non-latching footswitch (such as a sustain pedal) or a variable or continuous hi-hat pedal. Simply connect the pedal or footswitch using a ¼” TS cable, and adjust the input to SWITCH if you are using a footswitch, or VARIABLE if you are using a variable or continuous hi-hat pedal.

 

Can I connect the SamplePad Pro to a computer?

Yes.  The SamplePad Pro comes with a USB port that allows for it to send and receive MIDI data so that you can trigger your favorite drum software program, or it can load samples directly to the SD card.

 

Why aren't my settings are not saving to the SamplePad Pro?

The Sensitivity parameter is a per-patch setting, rather than a global setting. Settings are stored for each individual pad by kit to allow customers to tailor the response on each kit individually. This means the individual kit must be saved after adjustments are made to pad parameters, otherwise the changes will be lost after power cycling.

 

How do I save a kit?

  1. Select the kit on the main screen that you have edited and would like to save.
  2. Press and hold the Cursor Down and Cursor Right buttons for 2 seconds simultaneously to enter the Save menu.
  3. Move the cursor to the SAVE KIT option by pressing the Cursor Up or Cursor Down buttons.
  4. Press Cursor Right to enter the SAVE KIT submenu.
  5. Press Cursor Up or Cursor Down to highlight "Yes" and then press Cursor Right to save the kit.
  6. To exit the SAVE KIT submenu, press the Cursor Down until Exit is highlighted, and then press the Cursor Right button. Alternatively, press and hold the Cursor Down and Cursor Right buttons to exit this menu.

 

Why is the LCD screen blank or flickering?

If you find that the LCD screen on your SamplePad Pro is flickering or not displaying any characters, try the following:

  1. Make sure that you are using the included power supply. Using the wrong power supply may cause damage to your SamplePad Pro. 
  2. Make sure that the included power supply is plugged into the power jack all the way. 

If you have tried the steps above and are still having difficulty, please contact our support team so that we can provide you with assistance. 

 

Further Product Support

Whether you are a customer or dealer, if you already own a Alesis product, or if you just have pre-sales questions, the Alesis technical support team is available to help!

Each product has a dedicated support page on the website where you can find manuals, specifications, software updates, drivers and troubleshooting guides: www.alesis.com

Visit the link below to connect with any of the following support options: online community support, phone support, email support.

 

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